Privacy Policy

This page features our Privacy Policy and Cookies Policy details.

We are Folly View Holiday Let, care-of:

Orchard House, Clun Road, Craven Arms, Shropshire SY7 9QS

Under the General Data Protection Regulations (GDPR) we are now required to formulate and abide by a privacy policy which defines how we keep and manage personal data gathered during the course of our holiday let business.

This policy is for customers who book stays directly with us, or through our agents, Holiday Cottages

Introduction

My customers are important to me and I will do everything I can to protect and respect their privacy. We do not keep a digital database of your personal information. We do not share your personal information with other organisations or anyone else unless legally required to. We do not carry out any digital marketing. This may seem old fashioned but we believe simple is best.

Information Collected and Stored

The record of your booking is kept in a hard-backed paper diary. This information includes your name, address and telephone number. Old diary records are kept in a locked cupboard, and after 6 years they are destroyed. The current diary is kept out of site. All correspondence is hand written and when sending out directions to Folly View, I will now send out a copy of our privacy policy. All correspondence received from you, the customer, will be destroyed once your stay is over. A surname relating to a let is used on our tax records, in line with HMRC requirements, and after 6 years they are also destroyed.

For Holiday Cottage customers, you should have been informed by Holiday Cottages that they will pass data onto us digitally. This information is: the start of your stay, how long you are staying and the name of the lead booker. Along with the invoice from get from Holiday Cottages we receive a booking form which contains your personal details. This will be deleted at the end of your stay.

Subject Access Request

You have the right to know what information we have about you. You can ask for erasure of all personal data we hold on you if we no longer need that information. Contact us at the above address. Please remember you may need to give us personal data for us to find the personal data we hold on you.

Data Retention

We will not store your data any longer than is necessary. If you go to another web side via a link on our web site, you are then under a different privacy policy than ours.

Guest Reviews of Folly View

I would like to use the reviews you often leave in our visitor’s book, on our web site – www.follyviewlet.co.uk. We would like to gain your permission for this. On the review page on our web site we only use first names, the area or county you come from, for example East Anglia or Suffolk, and the month and year of your stay. If you wish to provide a review, on the form provided in the flat, please leave the name and area you would like us to use and sign to provide permission. We will destroy this form when we take your review off of our web site.

Further information about the Information Commissioners Office (ICO) and General Data Protection Regulations (GDPR)

We have written a privacy policy in line with the requirements of the ICO regarding the GDPR. The ICO has established 8 principals. They are as follows:

Personal data shall be processed fairly and lawfully.
Personal data shall be obtained only for one or more specified and lawful purposes and shall not be further processed in any manner incompatible with purpose or those purposes.
Personal data shall be adequate, relevant and not excessive in relation to the purpose or purposes for which they are processed.
Personal data shall be accurate and where necessary kept up to date
Personal data processed for any purpose or purposes shall not be kept for longer than is necessary for that purpose or purposes.
Personal data shall be processed in accordance with the rights of data subjects under this Act.
Appropriate technical and organisational measures shall be taken against unauthorised or unlawful processing of personal data and against accidental loss or destruction of, or damage to, personal data
Personal data shall not be transferred to a country or territory outside the European Economic Area unless that country or territory ensures an adequate level of protection for the rights and freedoms of data subjects in relation to the processing of personal data.

For more information look at the ICO office web site at: ico.org.uk

This Privacy Policy was last updated on 25th May 2018.

Return to the start of the Privacy Policy

Cookies Policy

To help you to navigate through this long Cookies Policy it is divided into sections with links below:

Cookies Introduction

Cookies Background and Benefits

Types of Cookies

Types of Cookies That We Do Not Use

Use of Cookies By Folly View Let

Controlling Cookies in Your Browser

Useful Links

Cookies Introduction

My customers are important to me and I want to protect and respect their privacy. So whilst we use cookies like many other Web sites do, we do not use cookies for tracking, nor for advertising and marketing, nor for re-marketing.

We do use some third-party cookies to provide essential security for the site.

Cookies Background and Benefits

A cookie is a small bit of information that is stored on your computer. A cookie is a text file which a Web server can place on an end-users device accessed via in their Web browser. Whether you view a Web site on a desktop, a laptop, a tablet or a mobile ‘phone, a Web site can be configured to place one or more cookies on your device.

Cookies are browser-specific – which means that different browsers cannot see other browsers’ cookies. Cookies are site-specific if they are first-party cookies – which means that other Web sites cannot see these cookies. Third party cookies work across Web sites and are described later.

The role and purpose of cookies varies and can include the following which benefit the user:

maintain certain functionality through preferences
record the users’ location or other details
help to protect users’ data from unauthorised access

There are other potential uses for cookies that can benefit the Web site owner and these include:

collecting Web analytics data like Google Analytics
collecting other tracking data
serving personalised adverts to users
increasing advertising effectiveness by re-marketing

Our Web site only uses cookies to facilitate WordPress.

We do not use cookies for tracking, nor for advertising and marketing, nor for re-marketing.

Types of Cookies

There are various types and categories of cookies:

First Party Cookies

Third Party Cookies

Temporary Cookies

Persistent Cookies

Strictly Necessary Cookies

Analytical Cookies

First Party Cookies

These cookies are issued by the Web site being visited and can only be read by the issuing Web site.

Third Party Cookies

These cookies are issued by Web site(s) other than the Web site being visited.

An example of commonly used Third Party Cookies are those for Google Analytics. We do not use Google Analytics.

Temporary Cookies

These cookies expire as soon as you end the browsing session or close the browser window.

An example of a temporary cookie that the FVL Web site uses is the wordpress_test_cookie which expires at the end of the browsing session. This cookie only applies if you attempt to log-in using WordPress.

Persistent Cookies

These cookies expire only on the set expiration date and can remain on your device when you end the browsing session or close the browser window.

We do not use any persistent cookies.

Strictly Necessary Cookies

These are cookies that are required for the operation of a Web site and an example is cookies that enable users to login securely.

Analytical Cookies

These types of cookies allow the Web site to count visitors and monitor how they move around within the Web site. These are typically third-party cookies and examples include cookies for Google Analytics.

Types of Cookies That We Do Not Use

We do not use Google Analytics.

We do not use any cookies to serve advertisements nor to carry out re-marketing.

We do not use cookies to track you on other Web sites or across Social Media platforms.

We do not use transparent graphic pixel cookies – also known as web beacons.

We do not use Flash cookies.

Use of Cookies By Folly View Let

The list below explains the cookies we use and why.

WordPress

Cookie: WordPress Test Cookie

Names: wordpress_test_cookie

Purpose: WordPress uses this cookie to enable registered users to login to the Web site. This is a first party temporary or session cookie that expires when the browser is closed.

Cookie: WordPress Saving Post Cookie

Names: wordpress-saving-post

Purpose: WordPress uses this first-party cookie to facilitate auto-saving of draft blog posts by registered users.

Note: This cookie is only used with WordPress logins to the Web site and so is inapplicable for ordinary site visits by browsers.